At Bizi Bee Cleaning (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect any personal information you provide when using our website https://bizibeecleaning.co.uk. By using our website, you consent to the collection and use of your data as described in this policy.
1. Information We Collect
We may collect the following personal data when you interact with our website:
- Personal Information: This includes your name, email address, phone number, and any other details you provide when filling in forms on our site, such as when requesting a quote or subscribing to our newsletter.
- Technical Information: Such as your IP address, browser type, time zone, and operating system, which are automatically collected when you visit our website.
- Usage Data: Information about how you use our website, such as pages visited and interaction with our services.
2. How We Use Your Information
We use the data we collect to:
- Respond to Enquiries: We use your contact details to communicate with you, respond to your queries, and provide quotes or additional information.
- Service Provision: Personal data is used to deliver and manage our services, including booking cleaning services or confirming appointments.
- Marketing: With your consent, we may send you promotional offers, news, or updates that may be of interest to you. You may opt out at any time by following the unsubscribe instructions in our communications.
- Improve Our Website: We analyse how visitors use our website to enhance user experience and provide more relevant content.
3. How We Share Your Information
We will not sell or lease your personal information to third parties. However, we may share your information with trusted service providers that help us operate our business, such as payment processors, IT support, and email marketing services. We ensure that these third parties handle your data securely and in compliance with this privacy policy.
We may also disclose your information to comply with legal obligations or to protect our rights or the safety of our users or the public.
4. Data Security
We are committed to ensuring your information is secure. We implement appropriate technical and organisational measures to safeguard the personal information we collect. However, please be aware that no method of transmitting data over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to distinguish you from other users of our website and to improve your browsing experience. Cookies are small files stored on your computer’s hard drive. You can choose to accept or decline cookies. Declining cookies may prevent you from taking full advantage of our website.
6. Your Data Protection Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Restriction: Request restriction of processing your personal data.
- Objection: Object to the processing of your personal data in certain circumstances, such as for direct marketing.
To exercise these rights, please contact us at bizibeecleans@gmail.com.
7. Retention of Data
We will retain your personal data only for as long as is necessary for the purposes outlined in this policy. When the data is no longer required, it will be securely deleted or anonymised.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to check back regularly to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at:
Email: bizibeecleans@gmail.com